NSYNC ITB Key Relation Management (KRM) - Consistent Referencing Across System Boundaries

In heterogeneous system landscapes, the use of different technical keys for the same business entity (e.g., order, customer, article) across system boundaries leads to inefficiencies. During evaluations, support requests, or troubleshooting, manual identification or translation of data records is time-consuming and error-prone.

The NSYNC ITB Key Relation Management (KRM) component establishes a central linkage of these technical keys in a registry without requiring any modifications to the connected source or target systems (e.g., SAP, CRM, web shop). The connection is implemented in a decoupled manner via a dedicated connector layer.

NSYNC ITB KRM integrates seamlessly into the SYMON UI Framework and is available as a managed deployment in your Azure tenant.

How NSYNC ITB KRM simplifies your specific integration architecture – Request live demo now

Advantages of NSYNC ITB Key Relation Management (KRM)

NSYNC ITB KRM addresses the specific challenges within your (Azure) integration landscape. Choose your role to discover how we can make your daily work more efficient:

NSYNC ITB Key Relation Management creates cross-system data transparency without requiring complex adjustments to existing applications. Instead of expanding complex interfaces for every new foreign key relationship, KRM acts as a central registry to ensure a seamless, decoupled linkage of your business entities. You gain the necessary control to efficiently manage heterogeneous system landscapes and permanently eliminate the potential for errors caused by manual translation work.

Your added value at a glance:

  • Cross-system identity: A process remains uniquely traceable across all systems.
  • Faster resolution: Support and business departments can find related data records in seconds instead of through manual research.
  • Fewer errors: No more mistranslated keys, no duplicated maintenance.
  • Future-proof investment: Additional interface types can be connected at any time without modifying the central registry or the surrounding systems themselves.
  • Clear vision: Isolated solutions turn into a cohesive picture – the foundation for reliable analyses and smooth operations.

NSYNC ITB Key Relation Management solves the problem of heterogeneous key structures through a decoupled, central registry. Instead of implementing proprietary logic directly into your peripheral systems (such as SAP, CRM, or web shop), you use the dedicated connector layer. The central registry acts as a "single source of truth," while KRM only interacts with the connector interface. Your existing applications remain unaffected by key management, keeping the connection decoupled and highly extensible.

Your technical added value:

  • No system extensions: KRM manages foreign key relationships centrally without requiring modifications to peripheral systems.
  • Bidirectional resolution: KRM enables bidirectional resolution (e.g., from SAP to CRM and vice versa) via a cross-reference model.
  • Extensibility: Additional interface types can be integrated at any time without modifying the central registry.
  • Native connectors: Support for Azure Logic Apps, Azure Functions, and BizTalk Server, among others.
  • Security by Design: Operation within the customer's Azure tenant – your keys never leave your environment.

NSYNC ITB Key Relation Management offers stability and control for your integration processes. Through the central registry, you avoid fragmented key translations and reduce the effort required for troubleshooting support requests. Since the system operates entirely within the customer's Azure tenant and your keys never leave your environment, you retain full sovereignty over your data.

Your operational added value:

  • Self-service analysis: Using the SYMON monitoring portal, you have read access to the registry. Entering a single key provides all corresponding entries in the other systems, including a drill-down feature.
  • Error diagnosis: Early detection of missing or broken links via central key resolution – ensuring rapid diagnosis instead of lengthy research.
  • Maintenance-free architecture: Additional interface types can be integrated at any time without having to modify the central registry.

KRM - Central Mapping of Technical Keys Without System Extensions

From a black box to complete transparency: NSYNC ITB KRM makes the data relationships between your systems transparent and provides a clear information base for operational business.

 

Central mapping without system overhead

  • Status Quo: Frequently, complex adjustments must be made directly in the source or target systems for every new foreign key relationship. This is error-prone and increases maintenance effort with every release.

  • The Solution: KRM completely decouples the key relationships from the applications. Additional interface types are connected via the dedicated connector layer—entirely without interfering with peripheral systems like SAP or CRM.

Efficient Troubleshooting & Transparency

  • Status Quo: In established environments, knowledge about key relationships is distributed across many systems. When errors occur, time-consuming searches begin because corresponding IDs in the individual systems must be compared manually or across countless dashboards.

  • The Solution: KRM acts as a central "single source of truth." Using the SYMON monitoring portal, a single key is enough to immediately view all corresponding entries in the remaining systems. With drill-down functions, you can identify breaks, missing links, or incorrect data flows in seconds instead of hours.

NSYNC Integration:Toolbox KRM - Architecture

NSYNC Integration:Toolbox KRM - Architecture

Core Functions

KRM has a modular design and integrates flexibly into your Azure integration architecture.

  • Central Persistence: Key relationships are securely stored as cross-references in a relational Azure SQL / MS SQL database.

  • Bidirectional Resolution: Enables flexible resolution of keys in any direction (e.g., SAP to web shop and vice versa).

  • Native Connectors: Support for Azure Logic Apps, Azure Functions, and BizTalk Server, among others.

  • Extensibility: New interface types can be added at any time without having to modify the central registry.

Get in touch

Your contact person: NSYNC Product Team
E-mail: info@nsync-group.com | Phone: +41 52 577 70 70